General Terms and Conditions – online sale of gift certificates

И. General

These general terms and conditions apply to the purchase of gift vouchers from the issuer & nbsp; Moja zelena Ljubljana & nbsp; (Tomaž Zavrl & nbsp; sp, & nbsp; Pred Savljami 3, 1000 Ljubljana) & nbsp; on the company’s & nbsp; website. & nbsp; Gift voucher & nbsp; a document issued by the issuer against payment in the form of a document and which, in accordance with these general terms and conditions, must be accepted as payment for a guided tour by the company & nbsp; Tomaž Zavrl sp (seller) . & nbsp; The buyer of the gift voucher & nbsp; is the person who pays the value of the gift voucher. & nbsp; The seller & nbsp; provides the buyer of the online sale with an insight into the offer and prices and services that are subject to gift certificates. Gift certificates are transferable and redeemable for the services and products offered by the seller.

The customer will receive a purchase confirmation to the email address.

Online sales are enabled 24 hours a day.

The seller reserves the right to change these general terms and conditions at any time without prior notice, and it should be noted that the buyer’s purchase is governed by the general terms and conditions of sale in force on the day of purchase.

II. Order

On the & nbsp; / & nbsp; is an insight into the offer of gift vouchers and their value. For each online purchase, the customer must agree to the Terms of Online Sale of Gift Certificates. By confirming the purchase of the gift voucher, the customer expressly agrees to be fully acquainted with the provisions of these general terms and conditions and to fully accept and confirm them. & Nbsp; The customer can purchase the voucher through the online store & nbsp; & nbsp; or via & nbsp; email to: & nbsp; tomaz.zavrl@gmail. com .

The customer provides the following information when ordering:

  • Name, address
  • email address
  • phone number.

III. Values

Gift certificates are available in the following values:

  • 15 EUR
  • 25 EUR
  • 80 EUR

Gift certificates Tomaž Zavrl s.p. they do not exist in other values ​​and cannot be bought or redeemed.

They are intended for the following regular thematic guided tours:

  • Where do vegetables come from at the Ljubljana Market
  • By bike around the center and surroundings
  • Other individual guided tours by arrangement

IV. Payment, collection

The buyer pays the purchase price for the ordered gift vouchers according to the seller’s estimate. After the payment is made, the customer will receive a gift voucher in pdf format via e-mail, together with a confirmation of payment.

В. Liability, Revocation, Replacement

The seller is not responsible if the buyer does not pick up the ordered gift voucher received in pdf format & nbsp; to the e-mail address. & nbsp; If the buyer loses the gift voucher, destroys it or otherwise disables its use, & nbsp; the seller may, upon express request issues a & nbsp; duplicate of the & nbsp; gift certificate, but with a new code to prevent misuse.

Gift vouchers are valid until 30.12.2021. To use the voucher, prior reservation is required at: & nbsp; & nbsp; or tel. no. +38641737979. The holder submits the gift voucher (in physical or electronic form) when performing the seller’s service.

Replacement of a gift voucher for cash or money is not possible under any circumstances. By agreement, it is exceptionally possible to extend its validity as well as change the thematic tour. & Nbsp; The gift voucher can only be redeemed in full and can only be used once. The gift voucher holder may transfer the gift voucher to a third party without restriction. The transfer is made by handing out a gift certificate. By transferring the rights from the gift voucher, the new holder acquires all the rights that the previous holder had.

The gift voucher is valid within the information written on it:

  • Identification Number
  • validity and redeemability of the voucher

The buyer has the right to inform the seller within 7 days of receiving the ordered gift voucher to withdraw from the contract and return the gift vouchers to the seller without having to state the reason for his decision (this applies only to individuals who receive a gift voucher). for a purpose outside its gainful activity). The cost of returning the vouchers is borne in this case by the buyer.

In order to exercise the right of withdrawal, the buyer must notify the seller of his decision to withdraw from the contract by an unequivocal written statement (by letter sent by e-mail). In order to comply with the withdrawal period, it is sufficient that the notice concerning the exercise of the buyer’s right to withdraw from the contract is sent before the expiry of the withdrawal period.

VI. Security and privacy of personal data

The seller undertakes to protect the confidentiality of personal data of users of the site. The collected data will be used exclusively for the purposes for which they were collected or. provided by customers and to improve the use of the website. We will not use personal data and contact information for other purposes and we will not disclose them to third parties without the express permission of the user of the website, unless required by law. We will do our best to protect the data of website users from any violations and abuses.

All data provided by the buyer will be the exclusive property of the seller and protected in accordance with the legislation defining the protection of personal data. They will only be used with the consent of the buyer and in such a way that the seller can ensure a smooth purchase process. At the customer’s request, they will also be used to provide notifications, offers, news.

VII. Miscellaneous

For all complaints, order cancellations, complaints and additional information on ordering and purchasing, the buyer is available tel. no. +38641737979 and e-mail:

The seller in accordance with para. Article 32 The Out-of-Court Settlement of Consumer Disputes Act states that it does not recognize any IRPS provider as competent for resolving consumer disputes that would arise in online sales procedures under these General Terms and Conditions.

The purchase receipt received by the customer by e-mail is not valid instead of the gift voucher and the customer cannot use it to claim the paid service. The customer must present himself exclusively with a gift certificate, which he receives by e-mail in pdf format (in electronic or physical form).

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